Appointments

Click here to access online appointment booking

Monday - Friday 

8.30am - 18.30pm

We have a number of routine appointments that are available that can be booked up to six weeks in advance.

We also have a limited number of book on the day appointments 

We offer on the day emergency appointments for all patients but you are advised to inform the receptionist of this at the time of booking.

Emergencies outside the above hours are dealt with through the Worcestershire Out of Hours Emergency Service and this can be accessed by calling the NHS 111 service. Calls to this number are free from both landline and mobile phones.

Extended Surgery Hours

We offer a limited number of extended access appointments on a Monday evening and a Saturday morning. These are available for our patients who have difficulty in attending the surgery during the normal working hours.

Extended Access 

In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments.  If you need access to an evening and weekend non-urgent appointment these are available with both doctors and nursing staff.  Appointments are offered at five Extended Access Hubs which are located at:

Hollywood Medical Practice, Hollywood, Birmingham          Tel: 07464 662 81

Winyates Health Centre, Winyates, Redditch                        Tel: 07393 654 195

BHI Parkside, Bromsgrove                                                     Tel: 07503 650 946

St Stephens Surgery, Redditch                                              Tel: 07831 764 047

There is always at least one hub open every day of week including bank holidays.

Hub opening hours are:

18.30 – 20.00 Weekdays

08.00 – 12.00 Saturdays and bank holidays

08.00 – 10.00 Sundays (telephone consultations only)

When open the hubs can be contacted Mondays to Saturdays on the mobile numbers above.

Please ask at our surgery reception for more details and to book an appointment.

 Dr Elayakumar is available Monday, Tuesday, Wednesday and Friday

 Dr Saghir is available from Monday to Thursday

Dr Vanessa Palmer is available Monday, Thursday and Friday

Home Visits

If possible please try to telephone reception before 11:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 If you are not certain , you can contact NHS  111  to access medical advice.

Telephone Advice

Sometimes you may not necessarily want to see a Doctor or Nurse and would  just like some advice or other information regarding results .You can request a  ROUTINE TELEPHONE APPOINTMENT  or book a triaged call   .We will endeavour to return your call  that same day  unless demand is very high.Thus  it may be  quite late in the day  or evening so this is not suitable for urgent conditions.

TRIAGE Calls

This is when there are  no more appointments  left for that  morning and you think that you may need to see someone  or speak to someone but you do not think that it is an emergency as such.We will call you back as soon as we can after surgery , and see if it can be dealt with by telephone or arrange to see you at a time that is appropriate  to the  condition .

Urgent calls

We will always  deal with Urgent calls immediately  , but please restrict these to genuinely urgent conditions as it means that pre booked patients may have to wait while we deal with an urgent call .

Remember you can always call NHS 111

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)